Legal

By browsing and/or using the spotonfish® website, you agree to the following terms in their entirety. If you do not accept this legal notice in full, you must leave the website immediately.

‘spotonfish®’ and any other spotonfish® product or service name referred to on the website are trademarks of spotonfish®.

spotonfish®, its affiliates, independent content providers and third parties provide content (information, communications, images and/or sounds contained on or available through the website). The contents of the website are copyright © the spotonfish® Ltd or its affiliates, independent content providers or third parties. All rights reserved. The contents of the spotonfish® website cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission from spotonfish®. You agree that the material and content contained within or provided by the spotonfish ® website is for your own personal use and may not be used for commercial purposes or distributed commercially.

You will be able to access the spotonfish® website free of charge without registering your details with spotonfish®.

In certain cases spotonfish® may not be able to provide the goods, or carry out some of its other duties under contract, because of something that is beyond spotonfish® ‘s reasonable control. This could include war, act of terrorism, widespread goods, fuel or power shortages, fire, flood, severe weather, other natural disasters, equipment failure or an accident that is not the fault of spotonfish®. If this happens then spotonfish® will not be responsible for so long as the effects of the event continue for any failure to provide the goods. spotonfish® will continue to try to provide the goods as soon as possible despite any such events.

You may have other rights granted to you by law in addition to those set out in these terms and conditions, which spotonfish® may not exclude. These terms and conditions do not affect those other rights granted by law. If you wish to obtain further information about your rights, you should speak to your local Citizen’s Advice Bureau or Trading Standards Office.

spotonfish® may revise this legal notice at any time by updating this posting. You are advised to check the spotonfish® website from time to time to review the current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the spotonfish® website.

The Terms & Conditions of Sale displayed when you make your purchase will also govern all orders and purchases made on the spotonfish® website.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS. While spotonfish® will use its reasonable endeavours to maintain this website in a fully operating condition, it will not be liable if for any reason the spotonfish® website is unavailable at any time or for any period. spotonfish® is not responsible for the results of any defects that exist in the spotonfish® website.

spotonfish® will not be liable for any loss, liability, damage or expense of whatever kind arising, whether wholly or partly and whether directly or indirectly, in consequence of the use of, or any reliance placed upon, such information by the visitor or other person.

spotonfish® accepts no liability for any inaccuracies or omissions in the spotonfish® website or for any other information obtained directly or indirectly from the spotonfish® website.

While spotonfish® endeavours to ensure that the information on the spotonfish® website is correct and accurate, it does not warrant the accuracy and completeness of the material on the spotonfish® website.

spotonfish® may suspend or vary the whole or any part of the service offered on the spotonfish® website for any reason, at any time at our sole discretion.

spotonfish® reserves the right to make changes and corrections to the spotonfish® website at any time without notice.

spotonfish® will not be liable for any telephone or other costs that may be incurred in connecting to the spotonfish® website.

If your computer does not support relevant technology including but not limited to encryption, you may not be able to use certain services or access certain information on the spotonfish® website.

No part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without written permission from spotonfish®;

No documents or related graphics on the spotonfish® website are modified in any way;

No graphics on the spotonfish® website are used separately from accompanying text;

The spotonfish® copyright and trademark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on the spotonfish® website (including, without limitation, photographs and graphical images) are owned by the spotonfish® or its licensors. For the purposes of this legal notice, any use of extracts from the spotonfish® website other than in accordance with paragraph above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the spotonfish® the spotonfish® website automatically terminates and you must immediately destroy any downloaded or printed extracts from the spotonfish® website.

You may not mirror any material contained on the spotonfish® website on any other server without the prior written consent of spotonfish®. Any unauthorised use of the contents of the spotonfish® website either under this clause or clauses above may be in breach of copyright laws, trademark laws or laws of England and Wales. All goods supplied via this website are warranted to be free from material manufacturing defects. This warranty shall last for 1 month from the date of delivery, depending on the type of goods purchased. The length of warranty specific to your goods will be clearly identified during the sale process before submitting your order via the website, and also on the packaging of the goods. Your legal rights will not be changed or affected by this warranty.

This warranty does not apply to any defect in the goods arising from: fair wear and tear; misuse; blockages; wilful damage; accidental damage; careless operation; negligence by you or any third party; use otherwise than as recommended by spotonfish® and the goods’ user guide; failure to follow manufacturer’s instructions; use of parts, accessories or consumables which are not genuine spotonfish® products; faulty installation (unless carried out by spotonfish®) any alteration or repair carried out without approval from spotonfish® or use of the goods for anything other than normal domestic household purposes.

In certain circumstances we will offer goods with a warranty period longer than the period set out in the clause above. The length of any extended warranty offered will be clearly identified during the sale process before submitting your order via the website, and also on the packaging of the goods. Any extended warranty offered is subject to you completing the registration process required to qualify for this extended warranty. You must register your purchase within 28 days from the date of delivery. The registration process will be described in greater detail in the instructions provided with the goods. Not all goods are eligible for an extended warranty; goods that are eligible will be clearly marked as such during the sale process before submitting your order via the website and also on the packaging of the goods. The extended warranty shall start from the date of delivery and does not operate in addition to the standard 1 month warranty described above.

If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify spotonfish®. You can do this in writing at the postal address or email address shown on the Home page. When the Contact Centre has received your defective goods, it/they will be tested. Where we are able to identify the defect following a reasonable inspection of the goods, we will repair the goods and return it or them to you. If the defect cannot be identified or if it cannot be repaired or it is uneconomical to undertake repair, we will contact you and offer you a replacement or full refund.

In certain cases spotonfish® may not be able to provide the goods, or carry out some of its other duties under contract, because of something that is beyond the reasonable control of spotonfish®. This could include war, an act of terrorism, shortage of materials, fuel or power shortages, fire, flood, severe weather, other natural disasters, equipment failure or an accident that is not the fault of spotonfish®. If this happens then spotonfish® will not be responsible for so long as the effects of the event continue for any failure to provide the goods. spotonfish® will continue to try to provide the goods as soon as possible despite any such events.

CONTACT

All comments, queries and requests relating to the use of your information are welcomed and should be addressed to spotonfish® Ltd, 367 Chester Road, Little Sutton, Ellesmere Port, Cheshire, UK CH66 3RQ, or by email to info@spotonfish.com

COMPLAINTS

Any complaints should both be placed in writing, and addressed to Customer Care Department, spotonfish® Ltd, 367 Chester Rd, Little Sutton, Ellesmere Port, Cheshire CH66 3RQ, or by email to info@spotonfish.com

FAULTY GOODS

spotonfish® Ltd prides itself on delivering complete customer satisfaction on all of its product and services. In the unlikely event that goods arrive damaged or faulty, please contact us so that we can advise you further and arrange a replacement if necessary. For warranty terms, please see clauses above.